Vores hjemmeside er i øjeblikket stadig på engelsk. Vi beder om forståelse, mens vi arbejder på en dansk version. Det vil dog tage noget tid. Vi beklager ulejligheden og håber, at du stadig kan holde dig informeret her på siden.

Evidence based.
Medically proven.

Learn more

Evidence based.
Medically proven.

Payment and shipping information


You can pay conveniently by credit card, prepayment (bank transfer), direct debit and PayPal.


Are there any shipping costs?

We charge a flat rate of 55 dkr per order for shipping to Denmark.

How are the orders delivered?

  • We usually deliver with DHL or Deutsche Post.
  • As soon as we have registered your payment and shipped the goods, you will receive an email with the tracking number, which you can use to track the delivery.

What is the procedure for returning my sample?

  • To return the sampling to us, the return envelope must be stamped by you.
  • As soon as the sample has been tested in the laboratory, you can view your test result online at https://shop.osteolabs.de/befund.html. 
  • You will receive an email notification as soon as your sample has been received and your test result can be viewed online.


We will be happy to answer any further questions
you may have about the OsteoTest.
 Are you missing information?
What else do you think there should be?

Marion Meinen

Marion Meinen

Customer support
(speaks English and German)